City managers


  • Create an entrepreneurial spirit in your public administration to seize digital opportunities
  • Use public services as a testbed for digital technologies
  • Set up a territorial collaborative leadership team to foster and drive digital development and innovation (e.g. by creating new platforms and arenas)

Local start-ups and businesses are often sceptical about the ability of local policymakers to design effective and useful digital firm-specific policies. This scepticism usually results from the perceived low digital literacy of some public servants and from the lack of public support or investments in digital infrastructures and initiatives. As a city manager, you are responsible for the creation of an entrepreneurial spirit in your public administration in order to ensure public support for the digital transformation of the city.


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